Is somebody at SafeMY watching my journey?+
No. Phase 1 is self-managed. Your timer runs in the open browser tab, and SafeMY does not monitor you or automatically contact anyone. You decide when to share a Google Maps pin, WhatsApp, or SMS message.
What happens if I am in immediate danger?+
Call 999. SafeMY is a personal safety tool and planned-protection request platform, not a police, ambulance, fire, or emergency dispatch service.
Who provides a bodyguard or event-security service?+
Only an independently operated Malaysian security agency holding the licences required for that work can deliver an accepted assignment. SafeMY is the request, verification, and assignment layer during the pilot.
How are personnel suggested?+
The customer’s gender preference is considered first. Among eligible, verified, and available personnel, the nearest suitable person is prioritised. The agency makes the final assignment, and the customer can decline it.